Service Level Agreement
As per this Service Level Agreement (from here on referred to as “SLA”), ANTIDOS guarantees a 99.9% monthly network uptime, power and cooling availability to our dedicated servers. Terms and conditions apply.
ANTIDOS 99.9% Network Uptime SLA consists of the following four parts:
Network Service Level Credit Chart
|NETWORK/POWER/COOLING UPTIME||SLA Credit based on Performance Degradation|
|99.999% and above||0%|
|99.0 – 99.999%||25%|
|98.0% – 99.0%||50%|
|97.0% – 98.0%||75%|
|97.0% and below||100%|
SLA Terms and Conditions
*ANTIDOS reserves the right to change or revise the SLA without notice.